Payment and Delivery Policy

Payment and Delivery Policy

Payment Methods

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed securely through Shopify Payments with industry-standard SSL encryption. Your card details are never stored on our servers.

Pricing

All prices on our website are displayed in British Pounds (GBP) and include VAT where applicable. The price shown on the product page is the total price you will pay — there are no hidden fees or additional charges at checkout.

Delivery Information

UK Delivery (Free)

Cost Free on all orders
Dispatch Time Within 3 business days
Estimated Delivery 3–5 working days after dispatch
Tracking Full tracking provided via email

Ireland Delivery

Cost Free on all orders
Dispatch Time Within 3 business days
Estimated Delivery 5–7 working days after dispatch
Tracking Full tracking provided via email

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your parcel. You can also track your order on our Track Your Order page.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact us at support@avelisse.co.uk with your order number. We will investigate and resolve the issue promptly.

Order Processing

  • Orders placed before 2:00 PM (GMT) on business days are typically processed the same day.
  • Orders placed on weekends or bank holidays will be processed on the next business day.
  • You will receive an email confirmation when your order is placed and another when it is dispatched.

Contact Us

For any payment or delivery queries, please contact our team: