Legal notice
Legal Notice
Last updated: 28 May 2026
This Legal Notice applies to all visitors and customers of avelisse.co.uk, regardless of location. It sets out the
identity of the business, your statutory rights, and how we comply with applicable law in the United Kingdom and the
Republic of Ireland.
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1. Business Identity & Operator Information
This website is owned and operated by Cloverlight LLC, trading as Avelisse. The following information is provided in
accordance with the UK Electronic Commerce (EC Directive) Regulations 2002, the Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013, and the Republic of Ireland European Communities (Directive
2000/31/EC) Regulations 2003.
Legal entity name: Cloverlight LLC
Trading name: Avelisse
Entity type: Limited Liability Company (LLC)
State of registration: Florida, United States of America
Company registration number: L25000263898
Date of incorporation: 6 May 2025
Company status: Active
Registered (US) address: 7901 4th St N, #27707, St. Petersburg, FL 33702, United States
UK operational address: Rear of 225 High Street, Epping, Essex, CM16 4BL, United Kingdom
Website: https://avelisse.co.uk
Email: support@avelisse.co.uk
Telephone: +44 7700 184197
Support hours: Monday – Friday, 09:00 – 18:00 GMT
VAT: Cloverlight LLC is not currently VAT-registered in the United Kingdom. Orders are fulfilled and priced inclusive
of any applicable import duties for UK domestic stock. If you require a VAT invoice, please contact us and we will
provide documentary information relevant to your order.
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2. Applicable Law & Jurisdiction
Although Cloverlight LLC is incorporated in the United States, we direct our commercial activities to consumers in the
United Kingdom and the Republic of Ireland. Accordingly, your statutory consumer rights are governed by the law of
the country in which you reside.
United Kingdom customers — your rights are governed by the laws of England and Wales (or Scottish and Northern Irish
law as applicable), including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013, and the UK GDPR as implemented by the Data Protection Act 2018.
Republic of Ireland customers — your rights are governed by Irish law, including the Consumer Rights Act 2022, the
European Communities (Directive 2000/31/EC) Regulations 2003, and the General Data Protection Regulation (EU GDPR)
2016/679 as applied in Ireland.
Nothing in these terms limits or excludes any rights you have under applicable mandatory consumer protection
legislation. In the event of any conflict between these notices and your statutory rights, your statutory rights shall
prevail.
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3. Your Right to Cancel (Cooling-Off Period)
As a consumer purchasing from a distance (online), you have a statutory right to cancel your order without giving any
reason.
Cancellation Period
You may cancel your order within 14 calendar days from the day on which you receive the goods, or the last item if
your order is delivered in multiple shipments. This right applies to customers in both the United Kingdom and the
Republic of Ireland.
How to Cancel
To exercise your right to cancel, you must inform us by a clear statement via any of the following:
Email: support@avelisse.co.uk
Phone / WhatsApp: +44 7700 184197
Post: Rear of 225 High Street, Epping, Essex, CM16 4BL, United Kingdom
You may use the model cancellation form below, but you are not obliged to do so. To meet the cancellation deadline, it
is sufficient to send your cancellation notice before the 14-day period expires.
Model Cancellation Form
To: Cloverlight LLC trading as Avelisse, support@avelisse.co.uk
I hereby give notice that I cancel my contract of sale of the following goods:
Ordered on:
Received on:
Order number:
Name:
Address:
Date:
Effects of Cancellation
If you cancel your order, we will reimburse all payments received from you, including standard delivery costs, but not
any extra cost you chose for express or premium delivery. We will issue the refund without undue delay and no later
than 14 calendar days from the day we receive the returned goods or evidence of return, whichever is earlier.
We will issue the refund using the same payment method you used for the original transaction unless you expressly
agree otherwise. You will not incur any fees as a result of such a refund.
You must return the goods without undue delay and in any event no later than 14 calendar days from the day you notify
us of your cancellation. You are responsible for the direct cost of returning the goods.
Exceptions to the Right to Cancel
The right to cancel does not apply to goods that have been unsealed after delivery and cannot be returned for hygiene
or health protection reasons, such as opened cosmetic or skin-contact products, goods that are clearly personalised,
or perishable goods.
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4. Your Consumer Rights Regarding Goods
United Kingdom — Consumer Rights Act 2015
All goods sold by Avelisse must be of satisfactory quality, free from defects, safe and durable; fit for purpose and
suitable for the use described on the product page; and as described, matching the description, images, and
specifications shown at the time of purchase.
If goods do not conform to contract at the time of delivery, you are entitled to a repair, replacement, or refund.
Within the first 30 days of delivery you have the right to a full refund if the goods are faulty. Within six months
the burden of proof is on us to show the fault was not present at delivery. After six months you may need to
demonstrate the fault existed at delivery, but your statutory rights remain in force for up to six years in England
and Wales.
Republic of Ireland — Consumer Rights Act 2022
Irish customers have equivalent rights under the Consumer Rights Act 2022. Goods must conform to the contract of sale.
If they do not, you are entitled to repair, replacement, a price reduction, or rescission of contract depending on
circumstances. The statutory guarantee period is two years from delivery.
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5. Fulfilment & Delivery Transparency
Avelisse operates a multi-warehouse fulfilment model. Orders may be dispatched from any of the following locations
depending on stock availability and your delivery address:
United Kingdom — Epping, Essex: Primary dispatch for UK and Ireland orders
United States — St. Petersburg, Florida: Secondary fulfilment for select product lines
Turkey: Supplementary stock for specific categories
All orders include a tracking number and tracking link sent to your email address upon dispatch. Estimated delivery
times are stated on each product page and confirmed at checkout. Where an order is fulfilled from an international
warehouse, any applicable customs duties for UK-bound parcels are our responsibility, not yours.
In the event your order is dispatched from our US or Turkey warehouse, delivery may take longer than standard UK
estimates. You will be notified of this by email and your cancellation rights are unaffected.
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6. Pricing & Payment
All prices displayed on avelisse.co.uk are shown in Pounds Sterling (GBP). Prices shown are the total price payable
and there are no hidden charges.
We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay,
Shop Pay, Amazon Pay, and Diners Club.
All transactions are processed through Shopify Payments or PayPal, both of which are PCI DSS compliant. We do not
store your full card details on our servers.
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7. Data Protection
Cloverlight LLC is committed to protecting your personal data. Our data processing activities in relation to UK
customers are conducted in accordance with the UK GDPR and the Data Protection Act 2018. For customers in the Republic
of Ireland, we comply with the EU GDPR (Regulation 2016/679).
Full details of how we collect, use, store, and protect your personal information, including your rights of access,
rectification, erasure, and complaint, are set out in our Privacy Policy.
UK supervisory authority: Information Commissioner's Office (ICO) — ico.org.uk
Irish supervisory authority: Data Protection Commission (DPC) — dataprotection.ie
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8. Online Dispute Resolution
If you are a consumer in the United Kingdom and you are not satisfied with our response to a complaint, you may refer
the dispute to an approved Alternative Dispute Resolution (ADR) body. We are willing to participate in ADR
proceedings.
For consumers in the Republic of Ireland, the European Commission's Online Dispute Resolution (ODR) platform is
available at ec.europa.eu/consumers/odr.
Our email address for ODR purposes: support@avelisse.co.uk
We encourage you to contact us directly in the first instance. We resolve the vast majority of issues quickly and
without the need for formal proceedings.
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9. Intellectual Property
All content on avelisse.co.uk — including text, images, logos, product descriptions, and site design — is the property
of Cloverlight LLC or its licensors and is protected by copyright and other intellectual property laws. You may not
reproduce, distribute, or otherwise use any content from this site without our prior written consent.
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10. Limitation of Liability
Nothing in this Legal Notice limits or excludes our liability for death or personal injury caused by our negligence,
fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
Subject to the above, we shall not be liable for any indirect or consequential losses arising from your use of this
website or from goods purchased through it. Our total liability to you in respect of any claim arising from a contract
of sale shall not exceed the price paid by you for the relevant goods.
Your statutory consumer rights are not affected by any limitation set out above.
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11. Governing Law & Severability
Without prejudice to your mandatory consumer rights, this Legal Notice is governed by the laws of England and Wales.
If any provision of this Notice is found to be invalid or unenforceable by a court of competent jurisdiction, the
remaining provisions shall continue in full force and effect.
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12. Contact for Legal Matters
Email: support@avelisse.co.uk
Phone / WhatsApp: +44 7700 184197
Support hours: Monday – Friday, 09:00 – 18:00 GMT
UK postal address: Cloverlight LLC t/a Avelisse, Rear of 225 High Street, Epping, Essex, CM16 4BL, United Kingdom
US postal address: Cloverlight LLC, 7901 4th St N, #27707, St. Petersburg, FL 33702, United States
This Legal Notice was last updated on 28 May 2026 and supersedes all previous versions. Cloverlight LLC reserves the
right to amend this notice at any time. Material changes will be communicated on this page.