About Us

About Avelisse

Who We Are

Avelisse is an online beauty and skincare retailer serving customers across the United Kingdom. We specialise in curating premium beauty products from trusted brands and delivering them to your door with free tracked shipping.

Our store is operated by Cloverlight LLC, a company registered in the United States (Florida). Our UK operations and fulfilment are managed from our office at Rear of 225 High Street, Epping, Essex CM16 4BL, United Kingdom.

Our Mission

We believe everyone deserves access to professional-quality beauty products without the professional price tag. Our team carefully selects each product in our catalogue, focusing on proven formulas from respected brands across haircare, skincare, makeup, body care, and fragrance.

How We Work

Avelisse operates as an authorised online retailer. Here is how we ensure a great experience for every customer:

  • Product Sourcing: We source all products from authorised distributors and verified wholesale suppliers. Every item we sell is 100% authentic and genuine.
  • Quality Assurance: Our team inspects products before dispatch to ensure they meet our quality standards. We do not sell counterfeit, expired, or damaged goods.
  • Pricing: We work directly with suppliers to offer competitive prices. Our prices are displayed in GBP and include VAT where applicable.
  • Fulfilment: Orders are processed and dispatched within 3 business days. All orders include free tracked delivery across the UK.

Our Commitment to You

  • Authenticity Guarantee: Every product is sourced from authorised channels. If you ever have concerns about a product’s authenticity, contact us and we will investigate immediately.
  • Transparent Pricing: The price you see is the price you pay. No hidden fees, no surprise charges at checkout.
  • Easy Returns: Not satisfied? Return any unused product within 30 days of delivery for a full refund. See our Refund Policy for details.
  • Customer Support: Our team responds to all enquiries within 24 hours during business days. Reach us at support@avelisse.co.uk or call +44 7700 184197.

Why Shop with Avelisse

  • ✅ Authentic products — 100% genuine, sourced from authorised distributors
  • 📦 Free tracked UK delivery on every order
  • 🔄 30-day returns for unused items
  • 🔒 Secure checkout powered by Shopify
  • 🇬🇧 UK-based fulfilment and customer support

Contact Information

Email support@avelisse.co.uk
Phone +44 7700 184197
Address Rear of 225 High Street, Epping, Essex CM16 4BL, United Kingdom
Business Hours Monday to Friday, 9:00 AM – 6:00 PM (GMT)
Company Cloverlight LLC

Our Policies

We maintain clear, fair policies to protect our customers: