About Avelisse

Who We Are

Avelisse is an independent online beauty and skincare retailer serving customers across the United Kingdom. We specialise in curating beauty products and delivering them to your door with tracked shipping.

Our store is operated by Cloverlight LLC trading as Avelisse, a company registered in the United States (Florida). Our UK operations and fulfilment are managed from our office at Rear of 225 High Street, Epping, Essex, CM16 4BL, United Kingdom.

Our Mission

We believe everyone deserves access to quality beauty products at fair prices. Our team carefully selects each product in our catalogue across haircare, skincare, makeup, body care and fragrance.

How We Work

Avelisse operates as an independent online retailer. Here is how we aim to give every customer a great experience:

• Product Sourcing: We source products through our supply partners and aim to offer a curated selection of genuine beauty products.
• Quality Assurance: Our team checks products before dispatch. We do not knowingly sell counterfeit, expired or damaged goods.
• Pricing: We work to offer competitive prices. Prices are displayed in GBP and include VAT where applicable.
• Fulfilment: We usually dispatch orders within 3 business days. UK delivery usually takes 3-7 working days after dispatch. If an item is dispatched from an international warehouse, delivery may take 7-21 working days. Tracking is provided after dispatch.

Our Commitment to You

• Transparent Pricing: The price you see is the price you pay. No hidden fees, no surprise charges at checkout.
• Easy Returns: Return eligible unused items within 30 days of delivery. See our Refund Policy for full details and exclusions.
• Customer Support: Our team aims to respond to all enquiries within one business day. Reach us at support@avelisse.co.uk or call +44 7700 184197.

Brand Independence

Avelisse is an independent online beauty retailer. Product brand names are used only to identify the products sold. Avelisse is not affiliated with, endorsed by, or officially connected to any product brand unless clearly stated.

Why Shop with Avelisse

• Tracked UK delivery on every order
• 30-day returns for eligible unused items
• Secure checkout powered by Shopify
• UK-based fulfilment and customer support

Contact Information

Email: support@avelisse.co.uk
Phone: +44 7700 184197
UK Address: Rear of 225 High Street, Epping, Essex, CM16 4BL, United Kingdom
Business Hours: Monday to Friday, 09:00 - 18:00 (UK time)
Company: Cloverlight LLC trading as Avelisse

Our Policies

• Shipping Policy - tracked UK delivery, dispatch within 3 business days
• Refund Policy - 30-day returns for eligible items
• Privacy Policy - your data is protected under GDPR
• Terms of Service - clear terms governing your purchase